General Terms and Conditions of Business


Holiday Apartment Infinity




The terms and conditions stated here are only valid for bookings made via the company's internal website "".

The owners of the rental property Ferienwohnung-Infinity are the married couple Ronny and Stefanie Reichardt, residing at Heldstrasse 5a, in 9205 Waldkirch, Switzerland. The listed contracting parties are the married couple Ronny and Stefanie Reichardt, mentioned here in writing as Ferienwohnung-Infinity and the listed contracting party Tenant, mentioned here in writing as User.


1. conclusion of contract


Booking requests can be made in writing, by means of electronic data exchange and by telephone.

Upon receipt of the booking confirmation, the contract is legally valid.




2. terms of payment


Upon receipt of the written confirmation of the booking received by electronic data interchange, the following payment options apply:

The rental price is to be paid without request at the latest 30 days before the start of the rental period.

For bookings made up to the 30th day before the start of the rental period (short-term bookings), the full rental price is due immediately. A visitor's tax will be calculated and charged in advance by Ferienwohnung-Infinity on the basis of the dates given and taking into account the seasonal price catalogue of the municipality of Glowe.

In case of non-punctual payment of the deposit and/or balance, Ferienwohnung-Infinity is entitled to withdraw from the contract after prior written reminder sent by means of electronic data exchange and setting of a deadline. In this case, withdrawal on the part of the user due to non-payment is not possible. The associated costs for the user are shown separately in the cancellation conditions. The timeliness of the payment is determined by the date of receipt on the bank account of Ferienwohnung-Infinity.




3. rental prices and services


The seasonal periods and prices can be found on the Ferienwohnung-Infinity website and are clearly declared. The prices are determined during the booking process, based on the information provided by the guest.

The rental price includes the following services:

 Provision of the rental property for use during the rental period.

The rental price includes the costs for electricity, water, heating, internet, Netflix, starter kit, booked cot, children's high chair and use of the car park.

The stated maximum number of persons of 5 also includes children and infants. Babies are counted extra. In case of overcrowding, Ferienwohnung-Infinity has the right to reject excess persons or to charge the pro-rata rental price plus any additional costs per person.


Other services included in the rental price include:

Bringing pets (dog, cat).

Parking on the house's own underground parking space number 11 with address Infinity.

Use of the bicycles belonging to the rental property.

Use of the beach chair by the sea belonging to the rental property.

Use of the sauna in accordance with the sauna rules.

 Not included in the rental price is the use of the washing machine and the dryer in the object.




4 Arrival, departure, handing over of keys


The rental object can be taken over on the day of arrival from 4 pm.

The keys are handed over in the key box in the underground car park using the key code provided.

Departure must take place on the day of departure by 10.00 a.m. at the latest.

On departure, the user is obliged to return the key to the key box provided in the underground car park. If the user forgets to do so, the user is obliged to return the key to the designated key box within a period of three days, unless otherwise agreed with Ferienwohnung-Infinity.

If the user does not arrive on the day of arrival, the contract shall be deemed terminated after a period of 24 hours without notification. The rental object can then be rented out again. The cancellation conditions apply.




5. cancellation conditions   


The user may cancel the contract up to 5 days before the start of use. The cancellation must be made in writing by means of electronic data exchange. Should an accommodation ban or a stay with subsequent quarantine order be issued during your rental stay, you will of course be reimbursed for the lost days. 




6. defects, damages and liability


Immediately after arrival, the user is obliged to inspect the rented accommodation (except for bicycles and beach chairs) and to report any defects, damages or items not found in the rented accommodation to Ferienwohnung-Infinity electronically, in writing or by telephone. If the user fails to report a defect in this manner, a claim for reduction or compensation shall not arise. If the user omits to report damages or not finding objects described in the rented object, Ferienwohnung-Infinity can assert liability claims against the user.

The rented object, including the furniture and other objects in it, are to be treated with care. The user is liable for damage to the rented accommodation or other objects in and around the rented accommodation caused by him/her or persons accompanying him/her.

If the trip is considerably impaired as a result of a defect in the services to be provided by Ferienwohnung-Infinity, the user may reduce the price of the trip or the rental price or terminate the contract. The termination is only permissible if Ferienwohnung-Infinity has not remedied the situation within a reasonable period of time. In addition, the user can demand compensation for damages within the framework of the legal provisions due to non-fulfilment.




7. house rules


The user accepts and complies with the house rules during the rental stay.

House rules for the residential complex Bodden-Markt 1-3, Glowe:


Dear guests,

The following house rules are intended to ensure good relations between all residents and satisfactory conditions in our condominium. The use of sound media should not exceed room volume. Playing in the underground car park, stairwells, and corridors is not permitted. The corridors, staircases and lifts available to the general public are to be treated with care and kept clear for traffic safety reasons. The storage of objects in common areas is therefore not permitted. Bicycles are to be parked in the communal bicycle rooms. Please do not transport bulky objects in the lift. If exceptional soiling cannot be avoided for a special reason, it goes without saying that the person who caused the soiling must remove it immediately. This also applies to any damage. Dogs must be kept on a leash at all times. It is forbidden to walk dogs on the lawns. Washing machines and dryers are available in the laundry centre. Please do not dry laundry over the balcony balustrades. All waste with the exception of bulky waste belongs in the rubbish bins. Please remember to separate your waste (paper: blue bin, residual waste: black bin, plastic etc.: yellow sacks). Barbecues with solid fuels are not permitted. Parking is only permitted in the marked parking spaces belonging to the flats. Smoke detectors are installed in the flats. If you hear a signal tone, please inform the caretaker. 8.




8. disturbances by the user


If the user, his companion or visitors disturb the contract (peace of the house, communal and legal regulations, use contrary to the contract) on a sustained basis despite (also verbal) warning.



9. use of bicycles


The following regulations must be observed:

The use of the bicycles is exclusively at the user's own responsibility.

The User may not assert any liability claims against Holiday Apartment Infinity for defects in the condition of the bicycles.

Holiday Apartment Infinity is not entitled to guarantee the safety condition of the bicycles.

The user is obliged to inspect the bicycles before using them, to check the safety condition and to report gross defects, loss and theft immediately to Holiday Apartment Infinity in writing, by electronic data exchange or by telephone.

In the event of damage caused by improper, negligent or non-observance of the preceding point 3, the User shall not be entitled to claim damages from Holiday Apartment Infinity.

Minor defects (loose screws, saddle or the inflation of air by means of an air pump) can be repaired by the user himself/herself using tools before the start of the journey. Alternatively, Holiday Apartment Infinity must be informed in order to be able to remedy the situation as quickly as possible. 




10. use of the beach chair.


The following regulations must be observed:

The user is only entitled to use the beach chair during the summer months (May to October).

It is up to the holiday flat Infinity to make the beach chair available for the user's use, due to the weather.

The use of the beach chair is at your own risk.

Any defects, damage, contamination or failure to use the beach chair for any other reason (except force majeure, weather, high water) must be reported immediately to Infinity Holiday Apartment in writing, by electronic data interchange or by telephone.




11 Contractual limitations of liability


In the event of any breakdowns or disruptions in the water, heating, television, internet or electricity supply, no recourse claims can be made. Liability for events or consequences of force majeure is also excluded. This also applies to road and construction work for which Ferienwohnung-Infinity is not responsible.




12. final provisions


The following regulations are to be observed:

Changes and additions to the contract, the acceptance of the application or these terms and conditions should be made in writing. Unilateral changes or additions by the user are invalid.

Place of performance is Glowe.

Should individual provisions of these General Terms and Conditions be or become invalid or void, the validity of the remaining provisions shall not be affected thereby and shall be replaced by such valid provisions as come closest to the economically intended ones. In all other respects, the statutory provisions shall apply. 


You can find more information at

© 2021 Ferienwohnung Infinity 

Ronny und Stefanie Reichardt

0041 78 601 99 40